Blog Archives

Venus Server Upgrade

The upgrade to Venus server has been completed and all known challenges have been addressed.  If you are having any issues with FrontPage, please go to your cPANEL and reinstall FrontPage.  This will resolve any issues you are seeing with FrontPage.  If you need addition support please fill out a Support Ticket.

Read more ›

Posted in Servers


Network Outage

As a valued customer, we are committed to keeping you informed about any changes in the status of your service with us. This email is to alert you regarding maintenance we will be performing on our network on one of the upstream links on Atlanta and Dallas backend network:

Start time: 9:00 pm eastern 03/06/2018
End time:   5:00 am eastern 03/07/2018

Expected Outage/Downtime: 2 hours

The purpose of this work is  the replacement of  a damaged fiber splice case. 

Read more ›

Posted in Server Outages


Two Layer Authentication

google-tfaTwo-factor authentication adds a second level of authentication to an account log-in. When you have to enter only your username and one password, that’s considered a single-factor authentication. 2FA requires the user to have two out of three types of credentials before being able to access an account using Google Authentication which can be downloaded to your mobile device.

Read more ›

Posted in Services Provided


SpamExperts

mxhost-spamexpertsWe have been providing SpamExperts to select customers for about 6 months with excellent results.  SpamExperts is now available to all our clients on all servers.  This product performs additional spam scrubbing with excellent results.  This product is billed monthly at a very small fee and we are happy to provide you a trail period to see how it works for you!  

Read more ›

Posted in Services Provided


VM on Dedicated

We have installed CloudLinux on all servers as well as CageFS.  This fantastic OS allows us to set each user to a dedicated VM within the Dedicated Servers.  This means that if one client is attacked, hacked, or abuses the resources on the server it will only affect their account and not the entire server.  

Read more ›

Posted in Customer Service


Server Upgrade

We have just completed a major server upgraded increasing the CPU and MEMORY by 200%.  We hope this takes care of the occasional issues we had on Monday mornings.  If you notice any problems on your site please let us know so we can confirm it was not due to these upgrades.

Read more ›

Posted in Servers


Technical Block?

If you have a Technical Block on your account this might be because you have not responded to our communications which went on December 5th, 10th, 17th, and 26th concerning updating your billing information.  To remove this block you are can fill out the following form and if you have not provided your billing information,

Read more ›

Posted in Customer Service


Welcome to our new site.

We would like to welcome you to our new website to go along with our new hosting servers we have just completed upgrading to.  These new servers and our new website will allow us to better communicate with our clients and you with yours.

Read more ›

Posted in Customer Service


Support System Updated

We have just completed the upgrade of the Support System to the newest version.  If you notice any problems, please let us know.  The support system and knowledge base can be found at http://support.mcws.net.

Read more ›

Posted in Customer Service


Compudata Services, Inc.

It is with much regret due to the unexpected death of Jim Clark with Compudata Services, Inc.  Micro Concepts of Chesterfield will be assuming your web and email services.  Micro Concepts of Chesterfield has been in business for over 25 years and have providing internet hosting since before 1997.

We are the owners of the servers which Compudata Services,

Read more ›

Posted in Customer Service