SSL Certificates

SSL is an acronym for Secure Sockets Layer, a global standard security technology adopted by Netscape in 1994. SSL is designed to establish encryption and identity assurance. It enables encrypted communication between a web server and a web browser. SSL ensures that all data passed between the web server and browser remains private and secure.

Micro Concepts of Chesterfield we can provide an SSL as part of your hosting for a fraction of the cost of other SSL providers which charge upward of $70 dollars or more per year.

Posted in Customer Service


Two Layer Authentication

google-tfaTwo-factor authentication adds a second level of authentication to an account log-in. When you have to enter only your username and one password, that’s considered a single-factor authentication. 2FA requires the user to have two out of three types of credentials before being able to access an account using Google Authentication which can be downloaded to your mobile device.

This new feature is available in your cPANEL account screen under Security.  if you need assistance, let us know!

Posted in Services Provided


SpamExperts

mxhost-spamexpertsWe have been providing SpamExperts to select customers for about 6 months with excellent results.  SpamExperts is now available to all our clients on all servers.  This product performs additional spam scrubbing with excellent results.  This product is billed monthly at a very small fee and we are happy to provide you a trail period to see how it works for you!  CLICK HERE for additional information.

Posted in Services Provided


VM on Dedicated

We have installed CloudLinux on all servers as well as CageFS.  This fantastic OS allows us to set each user to a dedicated VM within the Dedicated Servers.  This means that if one client is attacked, hacked, or abuses the resources on the server it will only affect their account and not the entire server.  This means that each client has dedicated resources and can’t be affected by other users.  Where else do you get a VM slice of piece for the price of an account on a shared server?

Posted in Customer Service


Server Upgrade

We have just completed a major server upgraded increasing the CPU and MEMORY by 200%.  We hope this takes care of the occasional issues we had on Monday mornings.  If you notice any problems on your site please let us know so we can confirm it was not due to these upgrades.

Please remember we now provide SpamExperts which has been shown to reduce your spam by over 90% for most clients.  This is available at a nominal fee.

Posted in Servers


Technical Block?

If you have a Technical Block on your account this might be because you have not responded to our communications which went on December 5th, 10th, 17th, and 26th concerning updating your billing information.  To remove this block you are can fill out the following form and if you have not provided your billing information, please proceed to our payment site as well.  Once we have received this information and verified the billing criteria we will remove the suspension of your account.

Posted in Customer Service


Welcome to our new site.

We would like to welcome you to our new website to go along with our new hosting servers we have just completed upgrading to.  These new servers and our new website will allow us to better communicate with our clients and you with yours.

Posted in Customer Service


Support System Updated

We have just completed the upgrade of the Support System to the newest version.  If you notice any problems, please let us know.  The support system and knowledge base can be found at http://support.mcws.net.

Posted in Customer Service


Venus Server Upgrade

The upgrade to Venus server has been completed and all known challenges have been addressed.  If you are having any issues with FrontPage, please go to your cPANEL and reinstall FrontPage.  This will resolve any issues you are seeing with FrontPage.  If you need addition support please fill out a Support Ticket.

Posted in Servers


Compudata Services, Inc.

It is with much regret due to the unexpected death of Jim Clark with Compudata Services, Inc.  Micro Concepts of Chesterfield will be assuming your web and email services.  Micro Concepts of Chesterfield has been in business for over 25 years and have providing internet hosting since before 1997.

We are the owners of the servers which Compudata Services, Inc. used for all your hosting needs.  Compudata Services contracted with Micro Concepts to handle your hosting requirements with Jim Clark being your direct contact.  We have been behind the scenes maintaining the servers, keeping your email flowing and your website responding to your clients.

We will be sending out communications to all their hosting and email clients to obtain new billing information.  If you do not hear from us by December 20th, please contact us to prevent any outages in your hosting experience.

Posted in Customer Service