As a valued customer, we are committed to keeping you informed about any changes in the status of your service with us. This email is to alert you regarding maintenance we will be performing on our network on one of the upstream links on Atlanta and Dallas backend network:
Start time: 9:00 pm eastern 03/06/2018
End time: 5:00 am eastern 03/07/2018
Expected Outage/Downtime: 2 hours
The purpose of this work is the replacement of a damaged fiber splice case.